Since all modern decor is custom made and made to order, there are no refunds or exchanges. Great care is taken when selecting and purchasing wood to create my artwork and home decor. Natural markings such as knots or wood grain are not considered defects, but part of the wood itself which also adds to the uniqueness of the artwork. All artwork is subject to slight variations to ones shown as each are made individually and unique in their own right. The color in my designs can be customized upon request by contacting me on the "contact" page, and I would be happy to work with you. Please allow two weeks lead time to complete your custom made order, well worth the wait! Hawaii and Alaska orders please contact me before purchase as special shipping costs would apply. Only U.S. shipping available.
I use UPS to ship my artwork as I have found this to be the best method and protection for your order. Extensive care and protective shipping materials are used to ensure your item is not damaged.